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800-777-7902 (toll free) or TTY 711
Monday through Friday from 7:30 a.m. to 9 p.m. (except holidays)

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888-777-5536 (toll free) or TTY 711
Open 7 days a week from 8 a.m. to 8 p.m.

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Talk with a licensed care clinician day or night for advice, appointment scheduling, and more at no cost.
800-777-7904 (TTY 711), 24 hours a day, 7 days a week.

If you need help choosing the care that’s right for you, contact us 24/7 at 800-777-7904 (TTY 711).

To cancel an appointment, log onto kp.org or call us 24/7 at 800-777-7904 (TTY 711).

If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital.1 Do not attempt to access emergency care through this website.

1An emergency medical condition is a medical condition manifesting itself by acute symptoms of sufficient severity (including severe pain) such that you reasonably believed that the absence of immediate medical attention would result in any of the following: (1) placing the person’s health (or, with respect to a pregnant woman, the health of the woman or her unborn child) in serious jeopardy; (2) serious impairment to bodily functions; or (3) serious dysfunction of any bodily organ or part.

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Connect with a Kaiser Permanente advisor to learn more: 855-839-5763 (TTY 711), Open 7 days a week from 7 a.m. to 11 p.m.

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Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii • Kaiser Foundation Health Plan of Colorado • Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 • Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 • Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 • Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057

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